Store Policy
Customer Care
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following disclaimer, together with our terms and conditions of use.
The information contained in this website is for general information purposes only and is provided by www.urbansky.com.au. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. You need to make your own enquiries to determine if the information or products are appropriate for your intended use.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website, you may be able to link to other websites which are not under the control of www.rb.com.au. We have no control over the nature, content and availability of those websites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, www.urbansky.com.au takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
​
We are a small business, who cares very much about our customers.
The easiest way for us to answer your queries, is to submit a contact request through our contact form. And we will endeavour to answer you as soon as possible
Our Commitment to Privacy
Your privacy is important to us. To better protect you, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
The Information We Collect
This notice applies to all information collected or submitted on www.urbansky.com.au the Redback Solutions website. On some pages, you can order service and/or make requests. The types of personal information collected at these pages are:
-
First/Last Name
-
Company/Group
-
Email Address
-
Phone Number
-
Business Type
-
Service Area
-
Website activity via cookies
-
Account Password
-
Credit/Debit Card Information for Billing
The Way We Use Information
-
We use the information you provide about yourself when placing an order only to complete that order and to provide fantastic customer service during the term of your service. We do not share this information with outside parties without your permission.
-
Although Urban Sky Media owns the data storage, databases and the Urban Sky Media site, you retain all rights to your data.
-
We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses, except under the following circumstances:
-
If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms of Service, or as otherwise required by law.
-
If Urban Sky Media is acquired by or merged with another company, Urban Sky Media will notify you before information about you is transferred and becomes subject to a different privacy policy.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments